Mira creates logs when an error occurs on both Mira and accounting providers. These errors are typically displayed in real time on all accounting modules, but can also be accessed as collated log streams.
Sync Logs
Accounting Sync Logs collate all interactions between Mira and accounting providers. This includes when a full sync or individual sync succeeds and fails.
Once an accounting provider has been connected, navigate to Settings > Accounting Provider > View Sync Logs
These logs can be searched, filtered and viewed within this module. You can also mark as issue as resolved if it has been manually fixed.
If an error occurs, the following details will be presented:
Mira interpreted error message
Accounting provider error message
Accounting provider model identifier
The time and date the error occurred
The error code returned from the accounting provider
If the module exists in Mira, such as an existing client, you will be able to navigate to the module to resolve the error by clicking on the View & Fix button
Once you have navigated to the appropriate module, you may diagnose the problem, edit the item and attempt to re-sync with your accounting provider
Individual Sync Error Feedback
As seen above, each module has error feedback where you can diagnose and resolve errors. When there is an error that requires your attention, lists in each module will highlight items that have errors in red.
Navigate to any module list and find an item with an accounting error
Click on any item with an accounting error highlighted in red. Once you have navigated to the appropriate module, you may diagnose the problem, edit the item and attempt to re-sync with your accounting provider
