If you are leaving Mira, or you'd like to start from scratch, you may choose to reset all your business data.
Performing a reset removes everything, including files you've uploaded and any items you've created (such as reports, invoices, appointments and clients).
Once your data has been reset, it will not be recoverable in any form
There are eight points to take note of:
If you are subscribed, your business subscription will remain active. If you do not want to subscribe to Mira, you must manually unsubscribe.
Only the user who signed up their business to Mira can perform the reset
Your payment and accounting providers will automatically be disconnected to avoid data loss on these providers
You will be asked to enter a line of text correctly to proceed
You will be asked to enter your password
You will receive an email with a link to start the reset process. Once you click the link in the email, the reset process will begin.
All staff members of your business will be logged out. You will not be able to log back in until the reset is completed.
You will receive an email once your data has been reset successfully.
To perform a reset, go to Settings > Business Details, and click on the "Reset Data" tab.
The dialog will show you all the data which will be removed.
If you are happy to proceed, click the red "Reset Business Data" button at the bottom right.
Enter the line of text exactly as it is shown (including uppercase letters).
The "Send Reset Email" will become clickable once you have entered the text correctly.
Enter your password and click "Verify".
You will receive an email to perform the reset. Click the link in the email.
The reset process will begin.
Your staff accounts will all be logged out.
You will receive an email once the reset has completed. Once it is completed, you will be able to log back in again.